Karen Costa has over 15 years of higher education experience and formerly served as the Director of Student Success at Mount Wachusett Community College. Karen is currently an adjunct faculty member teaching college success strategies to online students at multiple institutions. She is also involved in various faculty development initiatives including as a facilitator for Faculty Guild and a workshop facilitator for NISOD. Karen is a staff writer for Women in Higher Education. Her writing has also appeared in Inside Higher Education, The Philadelphia Inquirer, On Being, and Faculty Focus. She presents regularly on topics related to student and faculty success. Karen graduated with honors from Syracuse University with a Bachelor of Arts in Sociology. She holds a Master of Education in Higher Education from the University of Massachusetts-Amherst and a Certificate of Advanced Graduate Studies in Educational Leadership from Northeastern University. A proud lifelong learner, Karen will complete her Certificate in Neuroscience, Learning, and Online Instruction from Drexel University in 2020. Karen is also a certified yoga teacher and Level 1 Yoga for Arthritis teacher. She lives in Massachusetts with her family.